Innovation of Products and Services
Sente Corporation has helped many teams and organizations to improve or innovate their products and services.

Redesigning a Corporation Awards System

 

Sente Corporation coached a client's facilitation team through the design and facilitation of a one-day collaborative session to redesign the company's awards system. The ad-hoc awards program needed a major overhaul because of rapid growth in the organization. The participant group wrestled with the importance of awards in their corporate culture before designing several workable options to be implemented.

 

Orienting New Associates

 

How are new members of a fast-growing organization brought on board and in line with the corporate culture in a very short amount of time? Sente Corporation designed and facilitated a two-day collaborative session in which participants from all over the organization explored the importance of orientation of new associates. The group divided into two teams to concentrate on two key areas: short-term improvements to be folded into the existing orientation (to be implemented in three weeks), and a long-term vision for a compelling and distinctive orientation to be delivered in 7-10 months.

 

Engaging Entrepreneurs

 

Sente Corporation designed and facilitated a two-day session to design a national support system for high-growth entrepreneurs. Participants included two national foundations, several large service providers, local service providers from several different regions and several entrepreneurs.

 

Streamlining Collaboration Services

 

Working with a major management consulting firm, Sente Corporation helped redesign the model for engaging with and supporting clients in collaborative environments. Using Sente's strategies, the firm will reduce the cost of delivering their service by over a third.

 

Designing New Technologies

 

Through a series of facilitated discussions over a period of five days, Sente Corporation constructed a set of visual models to help participants from an international petrochemical company design, understand, and present a dozen new technologies to an internal venture management board.

 

Marketing New Products

 

Sente Corporation supported a day-long session in which the marketing team from a finance company designed their strategy for introducing a new and unfamiliar product to their customers and partners. Sente helped the group to map the anticipated objections to the new product and design strategies for dissolving those objections. These arguments were then incorporated into existing marketing presentations.

 

New Corporate University Training Program

 

Sente Corporation facilitated eight associates through a process to develop a new, cutting-edge delivery system and content for two educational experiences leading to the understanding and practice of knowledge work within the client's company. The program successfully integrates learning and real work without any time spent in artificial case studies or unrelated examples. The gap between completion of an education program and providing value to the company was eliminated.

 

Visualizing Complex Systems

 

Through a series of facilitated discussions over a period of four days, Sente Corporation constructed a set of visual models to help participants from an international petrochemical company design, understand, and present four new business ideas to an internal venture management board.

 

Community College Program Development

 

Sente Corporation facilitated a one-day session during which business leaders, government officials and members of a community college explored the learning needs of the community for the coming years. The results of the session were folded into the development of new programs offered by the community college.

 

Sente Corporation
2913 Corrine Drive, Orlando, Florida 32803
(v) 407.622.2144 (fax) 407.622.2145
Bryan Coffman and Jay Smethurst, Principals